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PATIENT ONBOARDING

Resources for Rancho Bernardo Dental Patients

PATIENT ONBOARDING

Resources for Rancho Bernardo Dental Patients

IN-OFFICE WHITENING

Professional in-office whitening that includes custom made take home whitening trays and gel for personal use.

$299

VALUED AT $399

Take advantage of an amazing offer today!

GET OFFER

NEW PATIENT OFFER $199

  • Comprehensive Exam
  • Digital X-Rays
  • Smile Evaluation

VALUED AT $399

Don't wait, book your appointment today!

GET OFFER

How can I prepare for my appointment?

When you arrive at the office of Dr. James Spalenka, you will be greeted warmly at the front desk, and asked to complete a medical and dental history questionnaire. 


You will need: 


  • To report serious illness in your life. 
  • To report serious hospitalizations, your age and the reason. 
  • To report all major heart, lung or metabolic disease and the age of onset
  • To list all current medications you are taking. 



Please bring personal identification, proof of address and any insurance coverage information you have. 

Accepting All PPO Insurance Plans

We are in-network providers for:

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Insurance Assistance

We welcome patients who have out-of-network insurances. While we are out of network with most insurance plans, we will still file your claim as a courtesy and will work with you and your insurance company to get the maximum insurance benefit available to you.


We accept all insurances except for HMO plans.


Please call our office, and our team can explain what the out-of-network process will look like for you and your family.

Payment Options at James Spalenka, DDS, fagd

  • We accept most major insurance plans
  • Flexible financing options available!


We're happy to answer all of your financial questions. Give us a call: (858) 487-9444

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Frequently asked questions

  • What can I expect at my appointment?

    After you have finished new patient onboarding paperwork, you will meet one of our dental assistants who will review your history and clarify your concerns.


    • The assistant will take x-rays and give them to the doctor to be reviewed. 
    • Then you will meet with the doctor for a full clinical exam. 
    • Once your concerns have been addressed the doctor will communicate a treatment plan for your consideration. 
    • The reception team will make future appointments for treatment and assist with payment options.
  • How should I prepare for my appointments?

    Prepare your medical and dental history or an update. 


    Bring a list of current medications. 

    Write down any concerns or questions you have.



  • Do you offer same day appointments?

    Not guaranteed however, we will accommodate a same day appointment whenever possible. 

  • What is fee-for-service, and how does it work?

    We understand how important it is for patients to have access to quality dental care, and we strive to make that possible—even if the provider is not in network with your insurance plan.


    As a fee-for-service office, we accept all PPO insurance plans, even if the dentist is out-of-network. You can receive the quality care you deserve without being restricted by network limitations.


    What We Offer:


    • Insurance Claim Filing: We’ll handle the paperwork and file your insurance claims for you. You’ll pay us directly, and we’ll make sure your insurance processes your claim for reimbursement.
    • Payment at Time of Service: Payment is required at the time of treatment. Any reimbursement from your insurance will be sent directly to you, the patient.

    Important Notes:


    • Reimbursement Timeframe: It may take over 30 days for your insurance to process claims and send your reimbursement.
    • Keep Us Updated: Since your insurance company will mail reimbursement checks to your home address, it is crucial to keep both our office and your insurance company updated with your current contact details.

    By offering this service, we aim to give you more flexibility in selecting your provider without compromising on the care you deserve.

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